Technical Support Specialist
4 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Nethourglass Solutions. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.
Key Responsibilities- Technical Support: Respond to technical inquiries and provide solutions to clients and internal teams.
- Problem-Solving: Analyze and resolve technical issues in a timely and efficient manner.
- Communication: Communicate technical information to clients and internal teams in a clear and concise manner.
- Documentation: Maintain accurate and detailed records of technical issues and resolutions.
- Collaboration: Work closely with internal teams to ensure seamless technical support and resolution of technical issues.
- Education: College/CEGEP diploma or equivalent.
- Experience: 1 year to less than 2 years of experience in a technical support role.
- Skills: Linux, file management software, Python, C++, MS Office, spreadsheet, wireless networks, WordPress, HTML.
- Work Environment: Hybrid work environment.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Team: A collaborative and dynamic team environment.
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