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Technical Support Specialist

2 months ago

Mississauga, Ontario, Canada Synergy IT Solutions Inc. Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Synergy IT Solutions Inc.

Job Summary

The Technical Support Specialist will provide technical assistance and support to our clients and internal teams, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Provide technical support and troubleshooting for computer systems, networks, and software applications
  • Install, configure, and maintain computer systems, networks, and software applications
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with internal teams to resolve technical issues and improve system performance
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 1-2 years of experience in technical support or a related field
  • Strong knowledge of computer systems, networks, and software applications
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Work Environment

The Technical Support Specialist will work in a dynamic and collaborative environment, with a focus on delivering exceptional customer service and support.

Language

The primary language of work is English.