Customer Service Supervisor

2 months ago


Calgary, Alberta, Canada Pro Tax Block Corp. Full time
Job Title: Customer Service Clerks Supervisor

Pro Tax Block Corp. is seeking a highly skilled Customer Service Clerks Supervisor to join our team. As a key member of our customer service team, you will be responsible for ensuring the highest level of customer satisfaction and ensuring the smooth operation of our customer service department.

Key Responsibilities:
  • Conduct performance reviews to ensure team members are meeting their goals and objectives.
  • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless communication and service delivery.
Requirements:
  • 1 year to less than 2 years of experience in a customer service or operations role.
  • Permanent employment with 32 hours per week.
  • Fluency in English.
Work Environment:

Our customer service team works in a fast-paced environment, requiring attention to detail and excellent communication skills. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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