Customer Service Supervisor
3 weeks ago
Job Title: Customer Service Supervisor
Job Summary:
We are seeking a Customer Service Supervisor to join our team at Pro Tax Block Corp. The successful candidate will be responsible for leading a team of customer service representatives, ensuring excellent customer service delivery, and maintaining the operation of computer systems and equipment.
Key Responsibilities:
- Lead a team of customer service representatives to ensure excellent customer service delivery
- Maintain the operation of computer systems, equipment, and machinery
- Arrange repair work to ensure business continuity
- Conduct performance reviews and provide feedback to team members
Requirements:
- 1 year to less than 2 years of experience in customer service or a related field
- Permanent employment
- English language proficiency
- 32 hours per week
Work Conditions and Physical Capabilities:
- Fast-paced environment
- Attention to detail
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