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Ward Secretary

2 months ago

Toronto, Ontario, Canada Hawthorne Place Care Centre Facility Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Ward Secretary to join our team at Hawthorne Place Care Centre Facility Inc. The successful candidate will be responsible for providing administrative support to our healthcare team, ensuring the smooth operation of our nursing home.

Key Responsibilities
  • Administrative Support: Provide administrative support to the healthcare team, including maintaining accurate records, preparing reports, and coordinating communication.
  • Patient Care Coordination: Coordinate the flow of information, ensuring that patients receive timely and effective care.
  • Supply Management: Order supplies and maintain inventory, ensuring that our nursing home is well-stocked and equipped to provide high-quality care.
  • Document Management: Enter and format electronically based medical reports and correspondence, and prepare spreadsheets and documents for review.
  • Customer Service: Provide excellent customer service to patients, families, and healthcare professionals, responding to inquiries and resolving issues in a timely and professional manner.
  • Staff Scheduling: Schedule staff to ensure that our nursing home is adequately staffed to provide high-quality care.
  • Conflict Resolution: Resolve conflict situations in a fair and professional manner, ensuring that all parties are treated with respect and dignity.
  • Reception and Clerical Duties: Perform reception and clerical duties, including answering phones, responding to emails, and maintaining a clean and organized workspace.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 3 years to less than 5 years of experience in a healthcare setting.
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in electronic mail, Google Docs, and Google Drive.
What We Offer
  • Health Benefits: Comprehensive health care plan.
  • Free Parking: Free parking available on site.
  • Support for Persons with Disabilities: Provides physical accessibility accommodations, offers mentorship and coaching opportunities, and provides awareness training to employees.
  • Support for Newcomers and Refugees: Supports social and labour market integration, recruits newcomers and refugees, and offers mentorship programs.
  • Support for Indigenous People: Offers mentorship and coaching opportunities.
  • Support for Mature Workers: Participates in a government or community program that supports mature workers, applies hiring policies that discourage age discrimination, and provides awareness training to employees.
  • Support for Visible Minorities: Applies hiring policies that discourage discrimination against members of visible minorities.