Customer Service Representative

5 days ago


Quebec City, Canada COGIR Immobilier Full time
About COGIR Immobilier

COGIR Immobilier is a private residence for seniors located along the St-Charles River. Our community offers a warm and welcoming environment for our residents, with various amenities and services to support their well-being.

Job Summary

We are seeking a skilled Customer Service Representative to join our team as a Weekend Front Desk Coordinator. This part-time position will provide excellent customer service to our residents and visitors, while maintaining the daily operations of the front desk.

Key Responsibilities:
  • Customer Service: Greet and assist visitors, respond to inquiries, and resolve any issues that may arise.
  • Front Desk Operations: Manage the front desk, including answering phones, redirecting calls, and updating administrative forms.
  • Administrative Support: Assist the management team with daily tasks, maintain records, and perform other administrative duties as needed.
Requirements:
  • Language Skills: Fluent in English and French (oral and written)
  • Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Hopem software
  • Experience: 1 year of customer service or administrative experience preferred
What We Offer:
  • Competitive Salary: $16.26 - $17.90 per hour
  • Benefits Package: Recognition program, floating days off, social leave, vacation, on-site parking, and more
Work Schedule:

Saturdays and Sundays from 8:00 AM to 4:00 PM.



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