Customer Service Representative
2 weeks ago
Job Title: Customer Service Representative
">About the Company:
">Le Boisé Vanier, a private residence for seniors located along the St-Charles River, is looking for a full-time customer service representative.
">Job Description:
">We are seeking a detail-oriented and organized individual to join our team as a customer service representative. In this role, you will be responsible for providing exceptional customer service to our residents, assisting with daily administrative tasks, and maintaining accurate records.
">Responsibilities:
">- ">
- Assist with daily administrative duties, including responding to inquiries, managing calendars, and maintaining accurate records.">
- Greet visitors and provide a warm welcome to our residence.">
- Maintain positive relationships with residents, their families, and other stakeholders.">
- Manage the sale of meal vouchers and petty cash related thereto.">
- Prepare and send occasional mail-outs.">
- Provide a high level of customer service, resolving issues promptly and efficiently.">
- Receive and redirect incoming calls in a professional and courteous manner.">
- Update different administrative forms and documents as needed.">
Requirements:
">To be successful in this role, you must have:
">- ">
- A good working knowledge of French and English, both oral and written.">
- A working knowledge of software systems, particularly Hopem (an asset).">
- A working knowledge of Word, Excel, and Outlook software.">
- At least 1 year of relevant experience, which will be considered an important asset.">
Benefits:
">We offer a comprehensive benefits package, including:
">- ">
- Recognition program.">
- Floating days off.">
- Social leave.">
- Vacation.">
- Social Club activities, gifts, and substantial discounts.">
- On-site parking.">
Estimated Salary: $16.26 - $17.90 per hour.
">Job Schedule: Monday to Friday, 8 a.m. to 4 p.m.
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