Technology Support Specialist

1 day ago

Winnipeg, Manitoba, Canada CPA Manitoba Full time
Job Title: Technology Support Analyst

At The Chartered Professional Accountants of Manitoba, we are seeking a highly skilled Technology Support Analyst to join our team.

Job Summary:

We are looking for a detail-oriented and customer-focused individual to provide technical support and assistance to our staff and clients. The successful candidate will have excellent problem-solving skills, a strong understanding of technology, and the ability to communicate complex technical information in a clear and concise manner.

Key Responsibilities:

  • Provide technical support and assistance to staff and clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve technical issues and improve overall system performance
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Post-secondary education in a related field (e.g. computer science, information technology)
  • Minimum 2 years of experience in a technical support role
  • Excellent problem-solving and communication skills
  • Strong understanding of technology and software applications
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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