Workplace Solutions and Experience Manager
2 weeks ago
Job Summary:
The Manager Workplace Solutions and Experience will play a pivotal role in enhancing Canadian Tire's Workplace portfolio and strategy, focusing on delivering an exceptional workplace experience. This role will involve building relationships with cross-functional teams, managing stakeholder requirements, and adjusting planning scenarios in response to business requirements and portfolio changes.
Key Responsibilities:
- Support the transformation of our corporate real-estate portfolio by bringing thought leadership and incorporating findings from the workplace strategy program.
- Develop and influence flexible design solutions to enhance our working model while supporting business goals and outcomes.
- Support project teams, project managers, and cross-functional teams on the execution of a large, multi-phase workplace transformation project.
- Develop, implement, and manage workplace strategies that promote productivity, collaboration, and employee well-being.
- Manage planning scenarios and layouts in response to business changes, requirements, and portfolio modifications.
- Collaborate with stakeholders and end-users to understand their workplace needs, goals, and functional requirements, translating them into compelling design concepts.
- Drive plans to proactively address stakeholder needs while continuously improving the quality-of-service delivery with regards to workplace services and facility management.
- Assist in gathering and analyzing employee experience data and utilization data to present insights and strategies to leadership for continuous improvement in the workplace experience.
- Act as liaison between the change management team and the Real Estate team to ensure a fully coordinated program.
- Identify key strategic workplace initiatives to transform client experience, including leading recommendations on workplace planning, design, wellness, and sustainability.
- Collaborate with cross-functional teams, including Project Delivery, Facilities Operations, Human Resources, Information Technology, Communications, and Security.
- Create reports or summaries to measure and analyze the effectiveness of design and develop continuous improvement programs to match business strategies.
- Support the team with project process improvement, including documentation, templates, project plans, and communications.
Requirements:
- Minimum of 7-10 years of experience in a corporate real estate or corporate design environment.
- Degree in Interior Design, Architecture, or experience in a related discipline.
- PROSCI or other change management certificates are an asset.
- Highly developed proficiency in Microsoft Suite, including Excel, PowerPoint, and Project.
- Experience with AutoCAD and Revit.
- Working knowledge of Adobe Suite.
- Experience implementing and working with CAFM or space management software is an asset.
- Strong experience in working on large, multi-phase transformative workplace projects.
- Sharp analytical skills and high degree of initiative and responsibility.
- Understanding of space density and density planning.
- Demonstrated significant experience related to industry standards and regulations.
Work Arrangement:
We value flexibility and have adopted a hybrid work model, where employees combine working in the office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
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