Food Service Coordinator

4 weeks ago

Toronto, Ontario, Canada Auberge du Pommier Full time

Auberge du Pommier's Vision:

We are a leading hospitality company with a passion for delivering exceptional food and beverage experiences.

Job Summary:

We are seeking a highly organized and customer-focused Food Service Coordinator to join our hospitality team. This role is ideal for individuals who enjoy working in a fast-paced environment and take pride in providing outstanding service to our guests.

Key Responsibilities:

  • Coordinate food and beverage services for events and functions, ensuring seamless execution and excellent guest satisfaction.
  • Liaise with venue partners to confirm availability and details of events.
  • Communicate effectively with clients, gathering event requirements and sending confirmation details to clients and internal teams.
  • Support customer service inquiries through our online ordering platform, Gather by Auberge du Pommier.
  • Assist the Catering Manager with preparing event proposals and contracts, submitting menu requests, and other tasks as required.
  • Provide superior levels of customer service through client feedback and repeat business.
  • Emphasize attention to detail and knowledge of key questions to ask when planning an event.
  • Perform general administrative tasks, including printing, sending reports, maintaining emails and voicemails, filing, and upkeep of client database TripleSeat.

Requirements:

  • Post-secondary diploma/degree in Business or Hospitality.
  • Proven ability to work in a team environment with self-motivation and independent work ethic.
  • Excellent oral and written communication skills and ability to engage clients.
  • Proficiency in MS Office (Word, Excel, Outlook, and PowerPoint).
  • Fanatical attention to detail, strong organizational skills, and sales ability.
  • Ability to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly.

What We Offer:

  • Competitive salary: $55,000 - $65,000 per annum.
  • Paid vacation, sick, and personal days.
  • Health, dental, and vision benefits with enhanced mental health coverage.
  • Discounted gym membership and employee assistance program.
  • Group life and disability insurance.
  • 50% dining discount at all Auberge du Pommier locations.
  • RRSP matching.
  • Tuition reimbursement.
  • Ongoing training and development opportunities.

About Us:

Auberge du Pommier is one of Canada's largest hospitality companies, operating restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia. We offer a dynamic work environment, opportunities for career growth, and a commitment to excellence in food and beverage services.

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