Hotel Receptionist

3 days ago


Grande Prairie, Canada Podollan Grande Prairie Inn & Spa Inc. Full time
Job Summary

We are seeking a highly skilled Front Desk Associate to join our team at Podollan Grande Prairie Inn & Spa Inc. As a Front Desk Associate, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.

Main Responsibilities:
  • Register arriving guests and assign rooms efficiently
  • Process group arrivals and departures with accuracy
  • Take, cancel, and change room reservations as needed
  • Provide hotel information and local attraction recommendations
  • Process guest departures, calculate charges, and receive payments promptly
  • Balance cash and complete reports accurately
  • Manage room assignments and inventory effectively
Technical Requirements:
  • Multi-line switchboard operation
  • Proficiency in word processing software
  • Central reservation system (CRS) skills
  • Spreadsheet management
  • Internet navigation
Work Environment and Physical Demands:
  • Attention to detail is essential
  • Fast-paced work environment requires adaptability
  • Prolonged standing may be required
  • Ability to work under pressure
Personal Qualities:
  • Client-focused approach
  • Dependable and efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility in a dynamic environment
  • Judgment and decision-making skills
  • Organized and reliable
  • Team player with excellent collaboration skills
Compensation and Benefits

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including dental plan, health care plan, group insurance benefits, free parking available, on-site amenities, and parking available.


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