Hotel Receptionist

4 weeks ago


Grande Prairie, Canada Howard Johnson Grande Prairie Full time
Job Summary

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Howard Johnson Grande Prairie. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Front Desk Operations: Process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
  • Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges and receive payments, and maintain an inventory of vacancies, reservations and room assignments.
  • Administrative Tasks: Perform clerical duties, answer telephone and relay telephone calls and messages, and assist clients/guests with special needs.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Work Setting: Hotel, motel, resort.
  • Work Language: English.
  • Hours: 40 hours per week.

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