Hotel Receptionist
1 day ago
Job Summary:
We are seeking a motivated and detail-oriented Hotel Receptionist to join our team at Podollan Grande Prairie Inn & Spa Inc. The successful candidate will be responsible for providing exceptional customer service to our guests, handling room assignments, and managing front desk operations.
Main Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
Requirements:
- 1 year to less than 2 years of experience in a similar role
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits:
- Dental plan
- Health care plan
- Group insurance benefits
- Free parking available
- On-site amenities
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