Hotel Receptionist

1 week ago


Nimpo Lake, Canada Nimpo Lake Resort Full time
Job Description

We are seeking a skilled and friendly Hotel Front Desk Clerk to join our team at Nimpo Lake Resort.

This is a permanent position, working 30-40 hours per week. English is the primary language used in this role.

About the Job
  • As a Hotel Front Desk Clerk, you will be the first point of contact for guests, providing excellent customer service and ensuring their stay with us is enjoyable.
  • You will be responsible for registering arriving guests, assigning rooms, and processing group arrivals and departures.
  • Additionally, you will take, cancel, and change room reservations, provide information on hotel facilities and services, and process guests' departures, calculating charges and receiving payments.
  • Maintaining an inventory of vacancies, reservations, and room assignments is also a key part of this role.
  • You will follow emergency and safety procedures, perform clerical duties, answer telephones, and assist clients/guests with special needs.
Required Skills and Qualifications
  • Secondary (high) school graduation certificate is required.
  • Experience is an asset, but not necessary.
Benefits
  • We offer a competitive salary range of $25-$35 per hour.
  • A supportive work environment with opportunities for growth and development.
Support for Diverse Groups
  • We strive to create a welcoming work environment for all employees, including persons with disabilities, newcomers and refugees, youth, and Indigenous people.
  • Our team offers mentorship programs, diversity training, and cultural competency training to ensure everyone feels valued and included.

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