Hotel Receptionist
3 weeks ago
Job Title: Hotel Receptionist
Job Summary: We are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Nimpo Lake Resort. As a Hotel Receptionist, you will be responsible for providing exceptional guest service, handling room reservations, and maintaining a clean and welcoming front desk area.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Requirements:
- Experience an asset
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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