Hotel Receptionist

2 weeks ago


Nimpo Lake, Canada Nimpo Lake Resort Full time

Job Title: Hotel Receptionist

Job Summary: We are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Nimpo Lake Resort. As a Hotel Receptionist, you will be responsible for providing exceptional guest service, handling room reservations, and maintaining a clean and welcoming front desk area.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

Requirements:

  • Experience an asset
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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