Hotel Receptionist
4 weeks ago
We are seeking a skilled and detail-oriented Hotel Receptionist to join our team at Slave Lake Accommodations LTD. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about local attractions and amenities
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wake-up calls
- Provide excellent customer service
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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