Hotel Receptionist

4 weeks ago


Red Lake, Canada The Balmer Hotel Full time

The Balmer Hotel is seeking a skilled Hotel Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests. Your duties will include:

Key Responsibilities
  • Registering arriving guests and assigning rooms
  • Processing group arrivals and departures
  • Taking, canceling, and changing room reservations
  • Providing information on hotel facilities and services
  • Processing guests' departures, calculating charges, and receiving payments
  • Maintaining an inventory of vacancies, reservations, and room assignments
  • Answering telephone calls and relaying messages
  • Assisting clients/guests with special needs
  • Contacting customers to deliver requested wake-up calls
  • Providing customer service

Requirements

  • Secondary (high) school graduation certificate
  • Will train

Work Setting

  • Hotel, motel, resort

Work Conditions and Physical Capabilities

  • Attention to detail
  • Standing for extended periods

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