Hotel Receptionist
4 weeks ago
The Balmer Hotel is seeking a skilled Hotel Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests. Your duties will include:
Key Responsibilities- Registering arriving guests and assigning rooms
- Processing group arrivals and departures
- Taking, canceling, and changing room reservations
- Providing information on hotel facilities and services
- Processing guests' departures, calculating charges, and receiving payments
- Maintaining an inventory of vacancies, reservations, and room assignments
- Answering telephone calls and relaying messages
- Assisting clients/guests with special needs
- Contacting customers to deliver requested wake-up calls
- Providing customer service
Requirements
- Secondary (high) school graduation certificate
- Will train
Work Setting
- Hotel, motel, resort
Work Conditions and Physical Capabilities
- Attention to detail
- Standing for extended periods
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