Customer Experience Manager
1 week ago
Achieve exceptional results in a dynamic environment with Belron Canada, a leading global player in auto glass repair and replacement.
With our pursuit of excellence, we commit to providing sustainable world-class care for our communities and the climate.
As a Service Centre Manager, you will play a key role in driving customer satisfaction and business growth. Your hands-on approach will empower your team to succeed, while your leadership skills will inspire them to excel.
We are committed to fostering a culture of diversity, equity, and inclusion, where every member of our team feels valued and empowered.
Your Key Responsibilities:- Become the face of your Service Centre, ensuring seamless customer experiences and building strong relationships
- Add value to customers through strategic sales and revenue growth initiatives
- Lead and manage your team to achieve outstanding results, leveraging your expertise and experience to drive performance
About You:
- You bring 3+ years of management and/or leadership experience, preferably with sales background
- You have a passion for developing and growing extraordinary people
- You thrive in challenging situations, always seeking opportunities for growth and improvement
- Hands-on experience with vehicles is an asset, but not required
Why Choose Belron Canada:
- You will see the direct impact of your work and be given the autonomy to try new approaches
- No unpredictable schedules or long hours – we respect your work-life balance
- Enjoy comprehensive benefits and pension package from day one
- Join a dynamic organization with opportunities for advancement, training, and skill-development
Annual Salary: $70,000 - $90,000
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