Customer Experience Specialist
2 weeks ago
We are seeking a talented Customer Service Representative to join our team at Coast Capital Savings. As a Member Service Representative, you will be the face of our organization in the branch and play a critical role in providing excellent member service and support.
Key Responsibilities- Provide exceptional member service and support, ensuring a positive experience for all members.
- Act as a trusted advisor, providing guidance and support to members on financial products and services.
- Build strong relationships with members, understanding their needs and preferences to deliver tailored solutions.
- Work collaboratively with other Coast Capital team members to achieve business objectives and support the growth of the organization.
- Participate in ongoing training and development to stay up-to-date on Coast Capital products and services, as well as industry trends and best practices.
- Strong communication and interpersonal skills, with the ability to build rapport with members and colleagues.
- Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Proven ability to work in a fast-paced environment, managing multiple priorities and deadlines.
- Knowledge of financial products and services, with a willingness to learn and grow in this area.
- Ability to work independently and as part of a team, with a positive and flexible attitude.
- A competitive salary and benefits package, including comprehensive health and dental insurance, RRSP matching, and a generous vacation program.
- Ongoing training and development opportunities, including workshops, conferences, and online courses.
- A dynamic and supportive work environment, with a focus on collaboration and teamwork.
- The opportunity to work for a leading financial institution, with a reputation for excellence and a commitment to community.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.
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Customer Experience Advocate
1 week ago
Victoria, British Columbia, Canada Worldline Full timeAbout the RoleWe are seeking a skilled Bilingual Customer Care Specialist to join our team. As a key member of our customer support department, you will provide exceptional service to our French and English merchants and partners through various communication channels.
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Customer Experience Specialist
2 weeks ago
Victoria, British Columbia, Canada Access Information Management Full timeAbout the RoleWe are Access Information Management, and we are seeking a highly skilled Client Care Support Representative to join our team.As a Client Care Support Representative, you will be the public face of Access Information Management, responsible for providing exceptional customer service and support to our clients.Answer customer inquiries by phone...
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Customer Experience Ambassador
7 days ago
Victoria, British Columbia, Canada Groupe TVA Full timeCompany OverviewGroupe TVA is a leader in the movement to bring affordable wireless services to Canadians. We're passionate about disrupting the status quo and creating opportunities for growth.SalaryThe starting salary for this part-time position is $15 per hour, plus commissions, as stipulated in the collective agreement.About the RoleWe're seeking an...
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Customer Experience Specialist
7 days ago
Victoria, British Columbia, Canada Reitmans Full timeCompany Overview:Reitmans (Canada) Limited is a leading Canadian women's fashion retailer with over 230 stores across the country. We champion self-acceptance and inclusivity, providing a welcoming environment for our customers.
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Customer Service Specialist
1 month ago
Victoria, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a highly skilled and customer-centric Customer Service Specialist to join our team at beBee Professionals in Victoria, Canada. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and contributing to the overall success of our store.Key Responsibilities:Provide...
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Brewing Experience Specialist
7 days ago
Victoria, British Columbia, Canada SHAKE IT Bubble Tea Full timeWe are seeking a skilled and motivated Brewing Experience Specialist to join our team at SHAKE IT Bubble Tea. As a key member of our crew, you will be responsible for delivering exceptional customer experiences while brewing and serving our signature bubble tea drinks.About the RoleThe ideal candidate will have a strong passion for providing excellent...
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Bilingual Customer Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Worldline Full timeCustomer Care Specialist RoleOverviewWe are seeking a highly skilled Customer Care Specialist to join our team at Worldline. As a key member of our customer support team, you will be responsible for providing exceptional support to our French and English-speaking merchants and partners.Key ResponsibilitiesProvide timely and effective support to customers via...
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Bilingual Customer Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Worldline Full timeCustomer Care Specialist RoleOverviewAs a Bilingual Customer Care Specialist at Worldline, you will play a vital role in providing exceptional support to our French and English-speaking merchants and partners. Your primary responsibility will be to respond to customer inquiries, resolve issues, and provide education on our platform.Key...
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Customer Service Specialist
4 weeks ago
Victoria, British Columbia, Canada Save-On-Foods Full timeWith over 175 stores and a team of nearly 22,000 members, Save-On-Foods is Western Canada's largest grocery retail company. Committed to its core values of service, people, innovation, fun and integrity, the company is known for its World Class Team that goes above and beyond for its customers, team members and communities. Save-On-Foods is now hiring for...
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Customer Experience Leader
2 weeks ago
Victoria, British Columbia, Canada Indigo Full timeAbout the Role:The Customer Experience Leader is responsible for leading a team to provide exceptional customer service and drive sales growth in the store. They will manage the customer experience, ensure strategic priorities and sales goals are met, and lead the execution of national events and store-level initiatives.Key Responsibilities:Manage and...
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Customer Experience Professional
2 weeks ago
Victoria, British Columbia, Canada Scotiabank Full timeAs a Senior Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers. This role requires an enthusiastic individual who enjoys meaningful conversations and supporting others.About the RoleWe are seeking a driven professional to provide outstanding customer experiences throughout the...
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Customer Experience Manager
4 weeks ago
Victoria, British Columbia, Canada Indigo Full timeAbout the RoleThe Customer Operations Manager is a key member of our store team, responsible for delivering exceptional customer experiences and driving omni sales results. They lead a team to master Indigo's service model and suggest and sell Indigo's products, promotions, and programs to our customers.Key ResponsibilitiesManage and motivate the team to...
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Customer Experience Manager
4 weeks ago
Victoria, British Columbia, Canada Indigo Full timeAbout the RoleThe Customer Operations Manager is a key member of our team, responsible for delivering exceptional customer experiences and driving omni sales results. This role requires a strong leader who can motivate and develop a team to provide intuitive recommendations to customers and achieve strategic priorities.Key ResponsibilitiesManage and motivate...
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Customer Experience Ambassador
1 week ago
Victoria, British Columbia, Canada Guardteck Full timeJob DescriptionWe are seeking a dynamic and customer-focused individual to join our Guest Services team as a Customer Experience Ambassador at the Bay Centre in Victoria, BC.This is a part-time, seasonal position that requires delivering exceptional customer experiences in a fast-paced environment. As a Customer Experience Ambassador, you will be responsible...
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Customer Experience Ambassador
6 days ago
Victoria, British Columbia, Canada Belron Canada Full timeAbout UsAt Belron Canada, we're transforming the way people experience the road through automotive glass technology. Our commitment to developing our people and investing in their growth is what drives us forward.Job SummaryWe're seeking a Customer Service Representative to join our team. As a key member of our service centre, you'll play a crucial role in...
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Customer Experience Representative
6 days ago
Victoria, British Columbia, Canada Rogers Communications Full timeAt Rogers Communications, we're dedicated to delivering exceptional customer experiences. Our retail teams are the heart of our success, and as a Sales Associate, you'll play a crucial role in showcasing our latest products and services to customers.Sales AssociateAbout the Role:As a Sales Associate, you'll be responsible for enhancing the retail experience...
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Customer Experience Ambassador
3 weeks ago
Victoria, British Columbia, Canada Guardteck Full timeJob Title: Customer Experience AmbassadorJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our Guest Services team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key...
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Customer Experience Manager
7 days ago
Victoria, British Columbia, Canada Indigo Full timeAbout the RoleIndigo is seeking an experienced Customer Experience Manager to lead our retail stores in Canada. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving omni-sales results.ResponsibilitiesManage and motivate teams to provide excellent customer service and product recommendationsLead...
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Customer Engagement Specialist
4 weeks ago
Victoria, British Columbia, Canada Groupe TVA Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Specialist at our Bay centre.As a Retail Specialist, you will be responsible for turning store visitors into committed Freedom Mobile customers through building genuine connections and providing exceptional customer service.Key ResponsibilitiesEngage...
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Customer Experience Ambassador
4 weeks ago
Victoria, British Columbia, Canada Guardteck Full timeGuest Services Representative Job Description**Job Summary:**Guardteck is seeking a dynamic individual to join our Guest Services team at the Bay Centre in Victoria, BC. As a Guest Services Representative, you will be responsible for ensuring every customer interaction is carried out in a professional, courteous, and efficient manner.**Key...