Exceptional B2B Customer Service Specialist

1 week ago


Montreal, Quebec, Canada Randstad Canada Full time
Company Overview

Randstad Canada is a leading staffing agency with a rich history of excellence in the optical distribution industry. With 60 years of experience, we have established ourselves as a trusted partner for businesses seeking top talent.

Salary and Benefits

We offer a competitive salary range of $41,000 to $44,000 annually, providing our team members with a stable financial foundation. In addition, our benefits package includes comprehensive training, generous time off, health coverage, retirement savings, and engaging work culture.

Job Description

As a Customer Service Representative, you will be responsible for responding to inquiries via phone and email, handling order processing, addressing customer complaints, and ensuring data accuracy. Your excellent communication skills and product knowledge will enable you to provide valuable information and recommendations to clients.

Required Skills and Qualifications
  • Bilingual skills: fluent in English and conversational in French (80% of calls will be in English)
  • 1-2 years of customer service experience, preferably in a B2B setting
  • High School Diploma or equivalent
  • Comfortable with CRM systems and learning new applications
  • Detail-oriented with strong organizational skills and attention to detail
  • Excellent verbal and written communication abilities
Why Join Randstad?

We are committed to fostering an inclusive and accessible workplace for all candidates and employees. We believe in creating opportunities for everyone to succeed and grow in their careers. If you are passionate about delivering exceptional customer service and building meaningful relationships, join our dynamic team today



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