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Sales Representative

1 month ago

RivièreduLoup, Quebec, Canada Guillevin International Full time

Job Title: Sales Representative - Customer Solutions

Job Summary:

We are seeking a highly motivated and results-driven Sales Representative - Customer Solutions to join our team at Guillevin International. As a Sales Representative - Customer Solutions, you will be responsible for selling products, processing customer orders, providing pricing and/or technical information, and finding solutions to customer problems in a timely manner.

Main Responsibilities:

  • Answer calls promptly and professionally, listen attentively to customers, understand and fulfill their needs;
  • Respond to customer inquiries in a timely manner;
  • Negotiate special prices and conditions with customers and/or vendors as per criteria established by the Manager;
  • Take necessary action to resolve customer service issues in a timely manner and follow-up and verify commitments are met afterwards;
  • Proactively suggest associated and/or alternate products as needed;
  • Promote focus product items to generate incremental sales;
  • Inform the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
  • Maintain technical knowledge up-to-date on various product lines and broaden system knowledge.

Requirements:

  • One to three years of industry experience preferable, or a combination of relevant professional training and experience;
  • Good French communication skills written and spoken;
  • Demonstrated people skills;
  • Excellent organizational skills;
  • Knowledge of products and services sold within our market;
  • Must be customer service driven;
  • Good knowledge of MS Office (Word, Excel, Outlook).

What's in it for you:

We are a major player involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision-making.

What sets us apart:

  • Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
  • A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

  • Flexible group insurance plan customizable to your needs.
  • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
  • Group RRSP with employer contribution and TFSA.
  • Postsecondary Scholarship Program for our employee's children.
  • Charging terminals available at our facilities.
  • Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen.

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.