Shop Manager

4 weeks ago

Cambridge, Ontario, Canada JRoss Recruiters Full time
Key Responsibilities
  • Support the Store Manager in overseeing daily store operations, ensuring an exceptional customer experience and maintaining a luxurious atmosphere.
  • Lead, motivate, and mentor a team of sales associates to achieve individual and team sales goals, fostering a collaborative and dynamic work environment.
  • Provide personalized service and build lasting relationships with customers, offering expert advice on luxury jewellery and watch collections, and staying up-to-date on industry trends.
  • Assist in inventory management, merchandising, and maintaining store appearance in line with luxury standards, ensuring a cohesive and visually appealing experience.
  • Handle customer inquiries, concerns, and transactions with professionalism and expertise, providing a seamless and satisfying experience.
  • Collaborate with the Store Manager on staff training, performance evaluations, and scheduling, promoting a culture of growth and development.
Requirements
  • Minimum 2-3 years of retail management experience, preferably in luxury or fine jewellery/watches, with a proven track record of success.
  • Strong leadership skills with a focus on team development and performance, driving results and achieving goals.
  • Excellent communication and interpersonal skills to create a warm and inviting customer experience, building strong relationships and trust.
  • A passion for luxury products and a deep understanding of jewellery and watch trends, staying ahead of the curve and driving sales.
  • Ability to work in a fast-paced environment, multitask, and problem-solve, adapting to changing circumstances and priorities.
  • Flexibility to work evenings, weekends, and holidays as required, demonstrating a commitment to delivering exceptional service.
Benefits
  • Competitive salary and performance-based bonuses, recognizing and rewarding outstanding performance.
  • Opportunities for career advancement within a growing company, providing a clear path for professional growth and development.
  • Comprehensive training and development programs, equipping employees with the skills and knowledge needed to succeed.
  • A dynamic, supportive, and luxurious work environment, fostering a culture of excellence and innovation.

As a Shop Manager at JRoss Recruiters, you will have the opportunity to deliver exceptional service to discerning clientele while growing your career in the exciting world of luxury retail.

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