Front Office Director
1 month ago
{"h1": "Director of Front Office Role Summary", "p": "As a Director of Front Office at Accor Hotels, you will lead the front office division in delivering exceptional guest services, driving service enhancements, and building colleague engagement. You will be responsible for overseeing the day-to-day operations of the front desk, guest services, concierge, and royal service teams. This is a key leadership role that requires strong strategic leadership and interpersonal skills to drive business success.", "h2": "Key Responsibilities", "ul": ["Lead the front office division in all areas, including front desk, guest services, concierge, and royal service", "Ensure service standards and individual performance align with Accor Values", "Review departmental profits, payroll expenses, rooms' expenses, cost per occupied room, previous day's occupancy, and room revenues", "Conduct daily briefings with teams and review information pertinent to the day's business", "Prepare weekly work schedules according to staffing guidelines and labor forecasts", "Conduct weekly meetings with departmental managers and review information pertinent to the week's business", "Observe and review guest feedback/comments and provide coaching to ensure guest needs are met", "Monitor and handle guest complaints in an expedient and effective manner", "Act as the ALL Limitless program champion and drive loyalty", "Manage hotel room inventory on a daily basis", "Provide training and development opportunities for all team members", "Conduct annual/semi-annual performance reviews for all managers"]}
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Front Office Division Director
1 month ago
Lake Louise, Canada Accor Full time**Job Summary**The Director of Front Office is responsible for leading the Front Office Division at Fairmont Chateau Lake Louise. This role requires a strategic leader who can maximize Rooms Operations and deliver five-star luxury guest services.**Key Responsibilities**Lead the Front Office Division, including Front Desk, Guest Services, Concierge, and Royal...
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Director of Front Office
5 months ago
Lake Louise, Canada Accor Full timeCompany Description Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime...
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Food and Beverage Assistant Manager
6 months ago
Lake Louise, Canada Post Hotel & Spa Full timeJob opening criteria The company As the Food and Beverage Assistant Manager at Post Hotel & Spa, you will play a crucial role in supporting the Director of Food & Beverage in overseeing the dynamic culinary landscape of our renowned dining establishments. This position involves active participation in daily operations, team leadership, and collaboration...
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Front Desk Ambassador
4 weeks ago
Nimpo Lake, Canada Nimpo Lake Resort Full timeJob DescriptionWe are seeking a Front Desk Ambassador to join our team at Nimpo Lake Resort. As a key member of our front office staff, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service.
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Dental Office Front Desk Coordinator
4 weeks ago
Slave Lake, Canada SA Dental Full timeJob DescriptionWe are seeking a skilled and organized Front Desk Coordinator to join our team at SA Dental. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the dental team.About the RoleProvide professional and friendly communication with patients, responding to their inquiries...
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Front Office Manager
4 months ago
Niagara-on-the-Lake, Canada Vintage Hotels: Prince of Wales Full time**Please note that this is a Temporary position** The Prince of Wales Hotel is currently searching for a Full-time Front Office Manager (Temporary) to join our growing team! If you have a passion for hospitality and are currently looking for career advancement opportunities, look no further! **What you'll be doing**: - Providing personalized and...
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Hotel Front Desk Team Member
4 weeks ago
Nimpo Lake, Canada Nimpo Lake Resort Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Nimpo Lake Resort. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room reservations, and maintaining accurate records.
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Hotel Front Office Manager
4 weeks ago
Niagara-on-the-Lake, Ontario, Canada Vintage Hotels Full timeAbout Vintage HotelsWe are a leading hospitality company with a strong reputation for delivering exceptional customer experiences.Salary: $50,000 - $70,000 per yearJob DescriptionThis is an exciting opportunity to join our team as a Guest Services Manager at one of our luxurious hotels. As the first point of contact for our guests, you will play a vital role...
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Front Desk Representative
3 weeks ago
Niagara-on-the-Lake, Ontario, Canada Vintage Hotels Full timeJob Title: Front Desk RepresentativeAbout Vintage Hotels:We are a renowned hospitality group with a long-standing reputation for excellence. Our team of dedicated professionals is committed to providing exceptional service and creating unforgettable experiences for our guests.Job Summary:We are seeking an organized and friendly Front Desk Representative to...
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Front Desk Agent
6 months ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeNiagara's Finest Hotels is seeking a part time Front Desk representative to join our Front Office team! **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and blocking of reservations when necessary. - Check out guests on a regular ongoing basis. - Develop a thorough...
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Front Desk Agent
7 months ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeNiagara's Finest Hotels is seeking a part time Front Desk representative to join our Front Office team! **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and blocking of reservations when necessary. - Check out guests on a regular ongoing basis. - Develop a thorough...
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Front Desk Administration
6 months ago
Snow Lake, Canada NRB Modular Solutions Full timeFront Desk Administration Full-time Company Description WHO ARE WE? We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher...
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Hotel Front Desk Associate
4 weeks ago
Shoal Lake, Canada Shoal Lake Motor Inn Full timeJoin Shoal Lake Motor Inn, a welcoming destination for travelers in the heart of our community.We are currently seeking an experienced Hotel Front Desk Clerk to join our team. As a key member of our front office team, you will play a crucial role in ensuring that our guests have a pleasant and memorable stay with us.This is a full-time opportunity with a...
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Front Desk Associate
4 weeks ago
Niagara-on-the-Lake, Ontario, Canada Vintage Hotels Full timeVintage Hotels is seeking a Front Desk Associate to join our Front Office team at the Prince of Wales Hotel.This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast-paced environment.Key Responsibilities:Register guests and assign rooms.Accommodate special requests whenever possible.Assist in pre-registration and...
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Front Desk Receptionist
6 months ago
Niagara-on-the-Lake, Canada Leons Furniture Full timeWe are currently growing and need responsible individuals to fill positions in the front office. Join one of the largest furniture retailers in the country. No experience required. If you have the energy, drive, enthusiasm and willingness to learn, we have the training and the support system to help you succeed! **Job Type**: Part-time Part-time hours: 20...
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Office Aide
6 months ago
Elliot Lake, Canada Spruce Avenue Dentistry Full timeDental Office Aide **Duties**: - Answer phone calls and direct them to the appropriate staff members - Greet and assist visitors in a professional and friendly manner - Perform general clerical tasks such as photocopying, scanning, and faxing documents - Provide administrative support to the office staff as needed - Maintain office supplies inventory and...
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Front Desk Agent
6 months ago
Niagara-on-the-Lake, Canada Vintage Hotels Prince of Wales Full timeVintage Hotels is seeking a Front Desk representative to join our team! **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and blocking of reservations when necessary. - Check out guests on a regular ongoing basis. - Develop a thorough knowledge of room rack and...
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Front Desk Supervisor
4 weeks ago
Niagara-on-the-Lake, Ontario, Canada Vintage Hotels Full timeThe Front Desk Supervisor position at Vintage Hotels offers an exciting opportunity to join a dynamic team in a fast-paced environment.About the RoleWe are seeking a highly organized and detail-oriented individual to supervise staff, enforce policies and procedures, and address customers' complaints or concerns. As a Front Desk Supervisor, you will be...
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Resident Advisor/night Audit
6 months ago
Lake Louise, Canada The Lake Louise Ski Area Ltd Full time**Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!** - The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.-...
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Office Assistant
6 months ago
Sylvan Lake, Canada Falcon Homes (2020) Ltd Full timeJob Overview: We are seeking a detail-oriented and organized Office Assistant to join our team. As an Office Assistant, you will play a crucial role in ensuring the smooth operation of our office. This is a part-time position with regular office hours. **Responsibilities**: - Provide administrative support to the office staff - Answer and direct phone...