Resident Advisor/night Audit

6 months ago


Lake Louise, Canada The Lake Louise Ski Area Ltd Full time

**Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views**
- The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.- Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.Deer Lodge is a hotel style accommodation located a short walk from the Lake Louise Lakeshore.**At present some of our Employee Perks include**:

- LLSR Summer lift pass
- Free LLSR recreational opportunities including guided hikes and sightseeing
- Free employee transportation from Lake Louise, Banff and Canmore
- Food and Beverage discounts at designated cafeterias and restaurants
- Retail store discounts
- Staff rates at Skoki Backcountry Lodge
- Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
- Employee recognition programs
- Long Service Award programs
- Opportunity for educational growth and development
- Optional subsidized staff housing for full-time employees
- Awesome staff events, activities, and team building events throughout the season
- RRSP matching contribution depending on length of service
- Extended health care plan depending on length of service
- Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply

**Responsibilities**:

- Conducting regular patrols of Lake Louise Ski Resort accommodations and properties.
- Providing assistance and information to employees outside of housing office hours.
- Enforcing conditions of residence as outlined in staff rental agreements.
- Completing required nightly incident and duty reports.
- Liaison with local law enforcement and emergency service agencies as required.
- Completing out of hours check in/out procedures.
- Helping to clean and maintain communal housing areas.
- Respond to complaints and conduct incident investigations while maintain confidentiality
- All other related duties as required by the Housing Management Team
- Assist hotel guests with out of hours enquiries.
- Perform front desk duties including check-in/out, late arrivals and early departures.
- Maintain the cleanliness standards of all public area of the hotel.

**Job Requirements/Qualifications**:

- Must hold a valid Canadian or international license with a clean drivers abstract. Proof from your insurer of 3 years claims free history will be required.
- Ability to calmly and assertively intervene, mediate and effectively communicate in sometimes confrontational situations.
- Ability to communicate clearly and effectively with your peers.
- Ability to consistently adhere to company policies and procedures, while also responding to incidents with empathy and respect.
- Commitment to maintaining confidentiality.
- Must be able to work independently with little supervision
- Physically able to lift/carry 50lbs
- First Aid, CPR, Self Defense and Mediation skills an asset

**Work Schedule**:
10 hour Night Shift - 4 days on, 3 days off

**Dress Code**:
Uniform shirt provided at cost, black pants/slacks in accordance with appearance standards


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