Senior Clinical Program Director, Rehabilitation

4 weeks ago

Toronto, Ontario, Canada Unity Health Toronto Providence HealthCare Full time

As a key member of the Hospital leadership and patient care teams, the Senior Clinical Program Director (SCPD) collaborates with program medical directors to provide exceptional leadership and strategic guidance to the Rehabilitation and Palliative Program. The SCPD's primary responsibility is to ensure excellence in patient care through day-to-day operations and long-term program planning, aligning with corporate and program objectives. This includes fostering a healthy workplace that maximizes the potential of all staff members at Unity Health Toronto.

The SCPD leads the Providence Healthcare site-specific Rehabilitation Program, with opportunities to create and support future services at the St. Michael's Hospital and St. Joseph's Health Centre sites. This role also involves cross-site program responsibilities, including palliative clinical services across all three sites. The Providence site provides inpatient and outpatient rehabilitation services to individuals with musculoskeletal, stroke, and neurologic medical needs. All three sites offer pain, symptom management, and end-of-life care to patients with palliative care needs, as well as caregiver relief and support programs for these populations.

The SCPD is responsible for the strategic planning of all services in the Rehabilitation and Palliative Programs, ensuring the efficient and effective delivery of clinical programs. This includes facilitating program development, strengthening program vision, and promoting a culture of discovery and innovation in clinical and non-clinical activities within the Programs. The SCPD also develops external relationships with community partners and stakeholders in patient care delivery.

Primary responsibilities of the SCPD role include:

  • Providing senior operational leadership for the programs and services of the portfolio.
  • Directing and aligning clinical operations to effectively achieve corporate and program objectives.
  • Providing leadership and oversight for the delivery of clinical care within the portfolio, ensuring quality meets standards of care.
  • Planning and strategizing for changing circumstances and new program goals and objectives.
  • Performing financial management and integrating financial considerations into programs to assist decision-making.
  • Establishing priorities for program resource allocations, including operating, capital, and renovation plans.
  • Championing a customer service approach to program goals and associated community relations.
  • Enabling continued professional practice development of staff.
  • Ensuring the continuous development of direct reports and management teams through leadership, education, coaching, and performance management.
  • Supporting the advancement of Unity Health Toronto's values-based culture.
  • Collaborating with executive and peer leaders in fostering engagement and wellness of staff.
  • Participating and/or leading internal senior leadership committees.
  • Communicating with the executive team, internal partners, external stakeholders, government agencies, and the MOHLTC as appropriate to ensure strategic advancement of the portfolio in alignment with Unity Health Toronto's strategic plans and the broader Ontario Health strategy.

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