Hotel Operations Manager

5 days ago


Woodstock, Ontario, Canada 615163 NB Inc Full time
Hotel Manager Job Description

We are seeking a highly skilled and experienced Hotel Manager to join our team at 615163 NB Inc. The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Leadership and Management: Supervise and motivate a team of staff to deliver exceptional customer service and achieve business objectives.
  • Operations Management: Develop and implement policies and procedures to ensure efficient hotel operations, including front desk duties, room management, and maintenance.
  • Customer Service: Ensure that all guests receive a warm welcome and exceptional service throughout their stay, addressing any concerns or complaints promptly and professionally.
  • Marketing and Sales: Develop and implement marketing plans to increase occupancy rates and drive revenue growth, including negotiating with suppliers and clients.
  • Financial Management: Prepare and manage budgets, monitor revenues and expenses, and make informed decisions to optimize hotel performance.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of experience in a hotel management role.
  • Language: Fluency in English.
  • Work Schedule: 40 hours per week.
Personal Suitability:
  • Client Focus: Ability to prioritize customer needs and deliver exceptional service.
  • Efficient Interpersonal Skills: Strong communication and teamwork skills to motivate and lead a team.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Initiative: Proactive approach to identifying opportunities for improvement and implementing changes.
  • Team Player: Collaborative mindset to work effectively with colleagues and stakeholders.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced hotel manager looking for a new challenge, please submit your application.



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