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Ward Secretary

2 months ago

Toronto, Ontario, Canada Hawthorne Place Care Centre Facility Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Ward Secretary to join our team at Hawthorne Place Care Centre Facility Inc. The successful candidate will provide administrative support to our ward operations, ensuring the smooth flow of information and tasks.

Key Responsibilities
  • Coordinate and Manage Information Flow: Ensure the timely and accurate distribution of information to relevant stakeholders.
  • Administrative Support: Provide administrative assistance to ward staff, including maintaining filing systems, ordering supplies, and performing data entry tasks.
  • Customer Service: Provide excellent customer service to patients, families, and staff, responding to inquiries and resolving issues in a professional and courteous manner.
  • Scheduling and Coordination: Schedule staff and coordinate ward activities, ensuring seamless operations.
  • Problem-Solving and Conflict Resolution: Employ creative problem-solving skills to identify opportunities for process improvement and resolve conflict situations.
  • Computer and Technology Skills: Utilize electronic mail, Google Docs, and Google Drive to perform tasks and maintain records.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 3 years to less than 5 years of experience in a similar role.
  • Language: English language proficiency.
Work Environment

The successful candidate will work in a dynamic and supportive environment, with opportunities for professional growth and development. We offer a competitive salary and benefits package, as well as a comprehensive training program.

What We Offer
  • Free Parking: Convenient parking facilities for employees.
  • Physical Accessibility: Our facility is equipped with ramps, elevators, and other accessibility features to ensure equal access for all employees.
  • Support for Persons with Disabilities: We provide awareness training, mentorship, and coaching opportunities to create a welcoming work environment for employees with disabilities.
  • Support for Newcomers and Refugees: We offer mentorship programs, language training, and skills training to support the social and labour market integration of newcomers and refugees.
  • Support for Indigenous People: We provide mentorship, coaching, and networking opportunities for Indigenous workers.
  • Support for Mature Workers: We participate in government and community programs that support mature workers, and provide awareness training to create a welcoming work environment.
  • Support for Visible Minorities: We apply hiring policies that discourage discrimination against members of visible minorities, and provide awareness training to create a welcoming work environment.