Care Transition Specialist
3 weeks ago
Job Title: Transitional Care Assistant
Job Summary:
We are seeking a skilled Transitional Care Assistant to join our team at the Canadian Red Cross. As a Transitional Care Assistant, you will play a vital role in supporting clients in their transition from hospital to home, ensuring a smooth and safe recovery process.
Key Responsibilities:
- Facilitate client transportation home using local transportation services or agency vehicles as needed.
- Support clients in understanding and implementing hospital discharge instructions, creating individualized care plans.
- Complete errands to meet clients' physical needs, such as nutrition, medication, and medical supplies, in accordance with established service plans.
- Plan, arrange, and procure home management duties, such as cooking, cleaning, and laundry, in advance of discharge when identified.
- Facilitate client and caregiver engagement, providing information on client-related issues surrounding transitions from hospital to home.
- Communicate recommendations and supports clients, caregivers, and those in the circle of care to address and repair safety concerns.
- Provide companionship to seniors suffering from social isolation.
- Complete risk analysis of home and evaluate client's risk of falls using standardized risk assessment tools.
- Support clients post-discharge to remove barriers and reduce risk in accessing resources and follow-up discharge-related appointments.
- Communicate orally and document concerns, observations, and needs of clients in appropriate databases and to the Program Coordinator or designate.
Requirements:
- Minimum two years post-secondary education with a concentration in social services, gerontology, therapy assistance, or a related field, and a minimum of three years job-related experience or an equivalent combination of education and experience.
- Previous knowledge of medical and technical terminology is an asset; successful candidates without working knowledge will be expected to develop it in the role.
- Fluency in English and French is required.
- Excellent computer skills, familiarity with Microsoft Office.
- Knowledge of CIMS and other databases is considered an asset.
- Valid driver's license and access to a reliable vehicle.
Working Conditions:
- The work is performed Monday to Friday in a combination of an office environment, hospital setting, in community, in agency vehicle, and in client homes.
- This job requires some physical bending, stretching, repetitive motions, and perhaps climbing, pushing a wheelchair with a beneficiary, helping them to get into and off the vehicle.
- Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process, which includes a satisfactory Enhanced Police Information Check (E-PIC).
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