Care Transitions Coordinator

3 weeks ago


Toronto, Ontario, Canada North York General Hospital Full time

Job Summary

Care Transitions Coordinator - Patient Flow Specialist

At North York General Hospital, we are committed to providing exceptional patient care. As a Care Transitions Coordinator - Patient Flow Specialist, you will play a vital role in ensuring seamless transitions for our patients. Your goal will be to coordinate and facilitate all aspects of patient flow and transitions from admission to discharge, working collaboratively with healthcare professionals to ensure timely and appropriate care.

Key Responsibilities

  • Coordinate patient admissions, discharges, transfers, and transitions using NYGH's flow and access tools, standards, and protocols.
  • Facilitate the appropriate placement of patients through effective communication and collaboration with hospital teams.
  • Assess patient transition needs and challenges, identifying and mitigating barriers to discharge and care transitions.
  • Support discharge planning and workflow optimization for Resource Matching and Referrals, iPlan Platform, and Alternate Level of Care patients.
  • Capture and track data related to patient flow and transitions operations, developing KPIs to evaluate performance.

Requirements

  • Undergraduate degree in a healthcare discipline.
  • Current membership and good standing with a professional college.
  • Minimum 3 years' recent clinical experience in an acute care hospital setting.
  • Project Management (PMP Certification) and Lean Six Sigma certification are preferred.

What We Offer

As a Care Transitions Coordinator - Patient Flow Specialist at North York General Hospital, you will be part of a dynamic team committed to excellence. We offer a highly competitive total compensation package, including benefits, pension, and vacation. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply.



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