Care Transition Specialist

1 week ago

Toronto, Ontario, Canada Canadian Red Cross Full time

About the Role:

The Canadian Red Cross is seeking a skilled Care Transition Specialist to join our team. As a Care Transition Specialist, you will play a critical role in supporting clients as they transition from hospital to home.

Key Responsibilities:

  • Facilitate client transportation home using local transportation services or agency vehicles as needed.
  • Support clients in understanding and implementing hospital discharge instructions and develop individualized care plans.
  • Complete errands to meet clients' physical needs, such as nutrition, medication, and medical supplies, in accordance with established service plans.
  • Plan, arrange, and procure home management duties, such as cooking, cleaning, and laundry, in advance of discharge when identified.
  • Facilitate client and caregiver engagement, providing information on client-related issues surrounding transitions from hospital to home.
  • Communicate recommendations and support clients, caregivers, and those in the circle of care to address and repair safety concerns.
  • Provide companionship to seniors suffering from social isolation.
  • Conduct risk analyses of clients' homes and evaluate their risk of falls using standardized risk assessment tools.
  • Support clients post-discharge to remove barriers and reduce risk in accessing resources and follow-up appointments.
  • Document concerns, observations, and needs of clients in accordance with standards of documentation electronically.

Requirements:

  • Minimum of two years post-secondary education with a concentration in social services, gerontology, therapy assistance, or a related field, and a minimum of three years job-related experience or an equivalent combination of education and experience.
  • Previous knowledge of medical and technical terminology is an asset.
  • Fluency in English and French is required.
  • Excellent computer skills, including familiarity with Microsoft Office.
  • Knowledge of CIMS and other databases is considered an asset.
  • Valid driver's license and access to a reliable vehicle.

Working Conditions:

  • The work is performed Monday to Friday in a combination of office environments, hospital settings, in communities, in agency vehicles, and in clients' homes.
  • This job requires some physical bending, stretching, repetitive motions, and perhaps climbing, pushing a wheelchair with a beneficiary, and helping them to get into and off the vehicle.
  • Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for.
  • If you are selected for this role, you will be required to complete a successful pre-employment screening process, which includes a satisfactory Enhanced Police Information Check (E-PIC).

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