Implementation Consultant
3 days ago
Assent is a leading provider of supply chain sustainability solutions tailored for top-tier manufacturers. Our mission is to empower companies to achieve environmental, social, and governance excellence.
Job DescriptionJob Summary
The Implementation Consultant will play a critical role in delivering our services to customers, working closely with them to define and execute project plans from start to finish. This position requires a strong understanding of supply chain sustainability and the ability to communicate effectively with clients.
Key Responsibilities- Client Onboarding
Manage the initial onboarding process, ensuring a deep understanding of client goals, business operations, and data requirements.
Project ManagementPartner with Customer Success to align client data setup and program configuration with desired outcomes.
Client Relationship BuildingBuild confidence and trust with clients through project management methodologies, client-facing reports, weekly status meetings, and milestone plans.
Stakeholder ManagementManage relationships with key stakeholders within assigned client organizations.
Process ManagementManage processes and procedures for activities covering provisioning, setup, data load, build, test, and deployment of customer systems and associated modules.
Data ImplementationConduct data discovery and implementation workshops, and ongoing consultation aligned with Assent's data standards and processes, to ensure optimized data implementation for long-term success.
Risk ManagementProactively identify data risks, assess potential impacts, and collaborate with internal teams to implement effective mitigation strategies.
Business System ManagementInput and maintain designated business systems tools with up-to-date statuses, communications, conversations, and correspondence with Assent clients.
Process ImprovementWork closely with cross-functional Assent teams to develop and enhance best-in-class processes, procedures, and templates enabling consistent process improvements.
Regulatory KnowledgePossess beginner to intermediate regulatory knowledge to consult with clients in program direction.
Client SupportUse Assent's internal resources, including our software, to proactively respond to client queries both over the phone and electronically.
Professional DevelopmentKeep informed and up-to-date with product releases and regulatory updates to best support Assent's clients.
Frontline SupportServe as a friendly and professional frontline contact with Assent's clients.
Security ComplianceBe familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.
Requirements- Excellent Communication Skills
Excellent oral and written communication skills in English, with additional languages considered an asset.
Education and ExperienceA University, College, and/or Post Graduate Certificate in a related area of study or equal working experience.
Minimum 3 Years of ExperienceMinimum of 3 years related work experience in customer success, project management, and/or consulting roles, or an equivalent/transferrable field.
Working KnowledgeWorking knowledge of consultative customer management and/or project management roles.
Technology ExperienceExperience working in a technology/SaaS and/or a Professional Services organization considered an asset.
Interpersonal SkillsSolid interpersonal skills, able to build stable relationships in a collaborative environment with a diverse group of stakeholders.
Excel SkillsAdvanced Excel skills, able to leverage all Excel functions to analyze and report complex datasets.
Time ManagementExcellent time management and organizational skills, able to effectively prioritize and execute on several asks for many different client accounts and internal stakeholders.
Knowledge ManagementAn insatiable thirst for knowledge, motivated to learn and keep yourself up-to-date with regards to changing regulations.
Emotional IntelligenceMaturity, poise, and professionalism, with emotional intelligence, self-awareness, and the ability to see things from various points of view.
Problem-Solving SkillsIntellectually curious with excellent problem-solving skills, able to anticipate, understand, and respond to the needs of others.
Team PlayerA strong team player, willing to lend a helping hand, and motivated to contribute expertise to a diverse pool of resources to support business goals.
Critical ThinkingA critical thinker, able to suggest, implement, and support efficient and effective operations.
GritGrit, conscientious, and dedicated to achieving excellence and driving results.
Feedback and CoachingOpen to feedback, coachable, and always striving to self-improve.
Office Productivity ToolsProficient in the use of MS Office Suite and Google Applications and other Office Productivity tools.
-
Implementation Consultant
24 hours ago
Ottawa, Ontario, Canada Assent Full timeJob DescriptionAssent is seeking a highly motivated and organized Implementation Consultant to join our Professional Services team. As an Implementation Consultant, you will play a critical role in delivering our services to customers, working closely with them to define and execute on their project plans from start to finish.Key ResponsibilitiesManage the...
-
Implementation Consultant
22 hours ago
Ottawa, Ontario, Canada Assent Full timeJob DescriptionAssent is seeking a highly motivated and organized Implementation Consultant to join our Professional Services team. As an Implementation Consultant, you will play a critical role in delivering our services to customers, working closely with them to define and execute on their project plans from start to finish.Key ResponsibilitiesManage the...
-
Implementation Consultant
4 days ago
Ottawa, Ontario, Canada Assent Compliance Full timeImplementation Consultant Join our team as an Implementation Consultant and play a key role in delivering our services to customers on their purchased solution. As a member of our Professional Services department, you will work closely with customers to define and execute on their project plans from start to finish. About Assent Assent is the leading...
-
Implementation Consultant
1 week ago
Ottawa, Ontario, Canada Assent Full timeAbout AssentAssent is a leading provider of supply chain sustainability solutions for top-tier manufacturers. Our mission is to help companies like yours achieve their sustainability goals through our comprehensive software platform.Job SummaryWe are seeking a highly motivated and organized Implementation Consultant to join our Professional Services team. As...
-
Implementation Consultant
1 week ago
Ottawa, Ontario, Canada Assent Full timeAbout AssentAssent is a leading provider of supply chain sustainability solutions for top-tier manufacturers. Our mission is to help companies like yours achieve their sustainability goals through our comprehensive software platform.Job SummaryWe are seeking a highly motivated and organized Implementation Consultant to join our Professional Services team. As...
-
Implementation Consultant
4 days ago
Ottawa, Ontario, Canada Assent Full timeAbout AssentAssent is a leading solution for supply chain sustainability tailored for top-tier, sustainability-driven manufacturers. Our mission is to help manufacturers navigate the complexities of supply chain sustainability and make data-driven decisions to drive positive impact.Job SummaryWe are seeking a highly motivated and organized Implementation...
-
Implementation Consultant
4 days ago
Ottawa, Ontario, Canada Assent Full timeAbout AssentAssent is a leading solution for supply chain sustainability tailored for top-tier, sustainability-driven manufacturers. Our mission is to help manufacturers navigate the complexities of supply chain sustainability and make data-driven decisions to drive positive impact.Job SummaryWe are seeking a highly motivated and organized Implementation...
-
Implementation Consultant
3 days ago
Ottawa, Ontario, Canada Diona Full timeAbout the RoleWe are seeking a highly skilled Implementation Consultant to join our team at Diona. As an Implementation Consultant, you will play a key role in the analysis, design, development, and deployment of application functionality for client projects in the health, human, and social services domain.Key ResponsibilitiesCollaborate with the Development...
-
Implementation Consultant
3 days ago
Ottawa, Ontario, Canada Diona Full timeAbout the RoleWe are seeking a highly skilled Implementation Consultant to join our team at Diona. As an Implementation Consultant, you will play a key role in the analysis, design, development, and deployment of application functionality for client projects in the health, human, and social services domain.Key ResponsibilitiesCollaborate with the Development...
-
Implementation Consultant Full Time
6 days ago
Ottawa, Ontario, Canada Nutrition International Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Advisor to join our IGNIT3 Project team at Nutrition International. As a key member of our Global Technical Services (GTS) Unit, you will play a pivotal role in supporting the implementation of the Increasing Gains in Nutrition through Integration, Education, Evaluation, and Empowerment...
-
Implementation Consultant Full Time
6 days ago
Ottawa, Ontario, Canada Nutrition International Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Advisor to join our IGNIT3 Project team at Nutrition International. As a key member of our Global Technical Services (GTS) Unit, you will play a pivotal role in supporting the implementation of the Increasing Gains in Nutrition through Integration, Education, Evaluation, and Empowerment...
-
Implementation Consultant
4 days ago
Ottawa, Ontario, Canada Assent Compliance Inc. Full timeJob Description**About the Role**We are seeking a highly skilled Implementation Consultant to join our team at Assent Compliance Inc. As an Implementation Consultant, you will play a critical role in ensuring the successful implementation of our software solutions for our clients. Your primary responsibility will be to work closely with our customers to...
-
Implementation Consultant
4 days ago
Ottawa, Ontario, Canada Assent Compliance Inc. Full timeJob Description**About the Role**We are seeking a highly skilled Implementation Consultant to join our team at Assent Compliance Inc. As an Implementation Consultant, you will play a critical role in ensuring the successful implementation of our software solutions for our clients. Your primary responsibility will be to work closely with our customers to...
-
Change Management Consultant
5 days ago
Ottawa, Ontario, Canada Renaud Consulting IMIT Solutions Full timeJob DescriptionAbout the RoleRenaud Consulting IM/IT Solutions is seeking a highly skilled Change Management Consultant to join our team. As a key member of our organization, you will play a critical role in driving successful project implementation and organizational change management initiatives.Key ResponsibilitiesDevelop and implement comprehensive...
-
Change Management Consultant
4 days ago
Ottawa, Ontario, Canada Renaud Consulting IMIT Solutions Full timeJob DescriptionAbout the RoleRenaud Consulting IM/IT Solutions is seeking a highly skilled Change Management Consultant to join our team. As a key member of our organization, you will play a critical role in driving successful project implementation and organizational change management initiatives.Key ResponsibilitiesDevelop and implement comprehensive...
-
Change Management Consultant
1 week ago
Ottawa, Ontario, Canada Renaud Consulting IMIT Solutions Full timeJob DescriptionAbout the RoleRenaud Consulting IM/IT Solutions is seeking a highly skilled Change Management Consultant to join our team. As a Change Management Consultant, you will play a critical role in supporting the implementation of our organization's strategic initiatives.Key ResponsibilitiesDevelop a comprehensive project implementation plan,...
-
Change Management Consultant
1 week ago
Ottawa, Ontario, Canada Renaud Consulting IMIT Solutions Full timeJob DescriptionAbout the RoleRenaud Consulting IM/IT Solutions is seeking a highly skilled Change Management Consultant to join our team. As a Change Management Consultant, you will play a critical role in supporting the implementation of our organization's strategic initiatives.Key ResponsibilitiesDevelop a comprehensive project implementation plan,...
-
Implementation Consultant
4 days ago
Ottawa, Ontario, Canada Assent Compliance Full timeAbout Assent ComplianceAssent Compliance is a leading provider of supply chain sustainability solutions tailored for top-tier manufacturers. Our mission is to empower companies to achieve environmental, social, and governance excellence through comprehensive sustainability.We've experienced rapid growth, from $5 million to $85 million in annual revenue in...
-
Implementation Consultant
3 days ago
Ottawa, Ontario, Canada Assent Compliance Full timeAbout Assent ComplianceAssent Compliance is a leading provider of supply chain sustainability solutions tailored for top-tier manufacturers. Our mission is to empower companies to achieve environmental, social, and governance excellence through comprehensive sustainability.We've experienced rapid growth, from $5 million to $85 million in annual revenue in...
-
Implementation Consultant
3 days ago
Ottawa, Ontario, Canada Assent Compliance Full timeAbout Assent ComplianceAssent Compliance is a leading provider of supply chain sustainability solutions tailored for top-tier manufacturers. Our mission is to empower companies to achieve environmental, social, and governance excellence through comprehensive sustainability.We've experienced rapid growth, from $5 million to $85 million in annual revenue in...