Travel Industry Professional

4 weeks ago


Red Deer, Alberta, Canada IMPERIAL HOSPITALITY CONSULTING Full time
Job Description

At Imperial Hospitality Consulting, we are seeking a skilled Travel Agent to join our team. As a Travel Agent, you will be responsible for providing exceptional customer service and selling travel products and services to clients.

Key Responsibilities
  • Manage difficult customer situations and provide solutions to meet their needs.
  • Perform general office duties, including data entry and record-keeping.
  • Sell travel products and services, including flights, hotels, and packages.
  • Use computerized reservation and ticketing systems to make travel arrangements.
  • Provide customers with travel information and advice on destinations, transportation, and accommodations.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in computerized reservation and ticketing systems, including Galileo and Amadeus.
Work Environment

The successful candidate will work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service and selling travel products and services. The ideal candidate will be a team player with excellent communication and interpersonal skills.



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