Phone Operator and Scheduler
2 days ago
Randstad Canada is currently seeking a motivated and experienced Temporary Phone Operator and Scheduler to join our team in Lower Sackville. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.
In this position, you will serve as the first point of contact for visitors and provide crucial support to our team members. You will be responsible for professionally answering and making phone calls, assisting customers with information and addressing their concerns, scheduling appointments, confirming, and maintaining accurate records. Collaboration with the team is essential to ensure efficient scheduling.
Responsibilities
- Answer and make phone calls professionally
- Assist customers with information and address their concerns
- Schedule appointments, confirm, and maintain accurate records
- Collaborate with the team to ensure efficient scheduling
- Communicate effectively with customers regarding appointments
Required Skills and Qualifications
We are looking for an individual with previous experience in a phone operator or receptionist role. Strong communication skills, both verbal and written, are necessary. Excellent customer service skills with a friendly and helpful demeanor are also required. Organized and detail-oriented with the ability to manage multiple tasks efficiently is a must. Proficiency in using office software and scheduling tools is also necessary. Ability to work independently and as part of a team is also required. A high school diploma or equivalent is also necessary.
Benefits
This temporary position offers a competitive salary of $18 per hour, paid weekly. If this sounds like something you are suited for, please submit your resume. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.
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