Optical Operations Coordinator

7 days ago


Lower Sackville, Nova Scotia, Canada FYidoctors Full time
About Us

FYidoctors is a rapidly growing healthcare provider with over 350 locations across Canada and the USA. We put our patients' well-being first, delivering exceptional care through a doctor-led approach.

Compensation Package

This full-time position offers an estimated annual salary of $55,000 to $65,000 based on location and experience. In addition to competitive wages, you'll enjoy excellent quarterly bonuses (where applicable) and a comprehensive benefits package.

Job Responsibilities
  • Provide world-class service to patients by administering pre-testing services, taking visual acuities and medical histories, and preparing exam rooms.
  • Communicate effectively with patients, staff, and external parties via phone, email, and in-person interactions.
  • Manage appointment bookings, prescription printouts, billing, and payments with precision and accuracy.
  • Uphold exceptional customer service standards using your charisma and problem-solving skills.
Requirements and Qualifications
  • A minimum of [insert relevant experience] years of customer-facing experience, preferably in a retail or administrative environment.
  • High level of comfort using technology and computers, including software applications and electronic health records.
  • Professional and approachable manner, with a passion for interacting with people and providing exceptional patient care.
Benefits and Opportunities

FYidoctors offers a dynamic work environment that fosters collaboration, growth, and development. As a Patient Services Specialist, you'll have access to ongoing training and development opportunities, ensuring your continued success within the organization.



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