Senior Shelter Program Manager

5 days ago


Iqaluit, Nunavut, Canada Uquutaq Society Full time
About the Role

We are seeking a highly skilled and experienced Senior Shelter Program Manager to join our team at Uquutaq Society. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our shelter sites, ensuring that our clients receive high-quality services and support.

Key Responsibilities
  • Program Management: Oversee and coordinate the day-to-day operations of a shelter site, including collaborating with Transitional Housing, Food Services, and Facilities managers to provide meals, environment, and services that meet client needs.
  • Performance Monitoring: Monitor the Men's Homeless Shelter Program and the Transitional Housing Program, ensuring that outcomes and deliverables meet the requirements of contracts and contribution agreements.
  • Reporting and Analysis: Develop metrics and data to track performance and produce program and operational reports and forecasts.
  • Client Support: Ensure client health issues are monitored and addressed, and support Client Service Workers in delivering individual client service, including participating in the on-call rotation.
  • Staff Management: Manage staff, including hiring, training, coaching, performance management, and career development.
  • Financial Administration: Oversee and monitor all aspects of the program's financial administration, including managing, monitoring, and reporting on program budgets, variances, and forecasting.
Requirements
  • Education: Post-secondary education in a relevant field.
  • Experience: Significant experience providing support to homeless, marginalized, and/or Indigenous populations.
  • Knowledge: Knowledge of relevant federal and territorial legislation, such as labour standards, privacy, and residential tenancies.
  • Skills: Well-developed interpersonal skills, with the ability to effectively build relationships, and superior organizational skills with good attention to detail.
  • Certifications: Up-to-date certifications in First Aid/CPR, Food Safe, WHIMIS, Non-Violent Conflict Resolution, and Health & Safety Supervisor, or the ability to quickly acquire them.
About Uquutaq Society

Uquutaq Society is a charitable organization committed to providing healthy, safe, and dignified housing solutions and supports to the community. We offer high- and low-barrier shelter spaces, transitional housing, and affordable housing. Our team is dedicated to creating an inclusive environment for all employees and welcomes applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.



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