Overnight Operations Manager

4 weeks ago


Vancouver, British Columbia, Canada AccorHotel Full time

Job Summary:

We are seeking an experienced Overnight Assistant Manager to join our team at AccorHotel. As a key member of our front office operations, you will be responsible for ensuring guest satisfaction by resolving any problems and concerns with exceptional service and ensuring guest safety is our number one priority.

Key Responsibilities:

  • Reconcile revenue balances, process guest ledgers, and balance accounts receivable, balance and audit postings and settlements.
  • Prepare management reports and ensure all system updates for the front office are completed.
  • Lead support and supervise all overnight operational departments.
  • Other duties as assigned.

Requirements:

To be successful in this role, you will need:

  • Previous front office or accounting experience in a luxury hospitality environment.
  • Understanding of Forbes 5-Star standards.
  • Excellent Microsoft Windows application and PMS experience is required.
  • Highly organized, ability to be flexible, and proven skills working in a fast-paced environment with constant standing and walking throughout the shift.

What We Offer:

We offer a competitive salary starting from $68,000.00 per annum, complimentary meal through our Colleague Dining Program, exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler, travel reimbursement program for a TransLink monthly pass, extensive benefits package including health, paramedical, dental, vision, life, and disability insurance for those meeting eligibility requirements, company-matched pension plan, and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements.

Accommodation:

We offer complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program.



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