Customer Service Representative

7 days ago


Thunder Bay, Ontario, Canada Regis Canada Full time

We are a leading salon brand in Canada, seeking a talented Receptionist to join our team in Thunder Bay, ON. As a Receptionist, you will be responsible for providing exceptional customer service, managing front desk operations, and contributing to the growth of our business.

About Us:

Regis Canada is one of the most recognized salon brands in the industry. We prioritize our guests' satisfaction and provide a culture of care that extends beyond our services. Our success is driven by dedicated team members who share our values and passion for delivering outstanding experiences.

Your Role:

You will be an integral part of our front-of-house team, ensuring seamless interactions with guests and staff alike. Key responsibilities include:

  • Welcoming guests and handling inquiries
  • Managing appointments, bookings, and schedules
  • Providing information on services and treatments
  • Processing payments and transactions
  • Maintaining a clean and organized reception area

Requirements:

To succeed in this role, you will need:

  • A strong ability to multitask and manage time effectively
  • Excellent communication and interpersonal skills
  • Basic computer literacy and familiarity with point-of-sale systems
  • Flexibility to work a variety of shifts, including evenings and weekends

Benefits:

We offer a competitive salary range of $45,000 - $55,000 per year, commensurate with experience, plus opportunities for professional growth and development. As a valued member of our team, you can expect:

  • A dynamic and supportive work environment
  • Ongoing training and education to enhance your skills
  • Discounts on salon services and products

Location:

This position is located in Thunder Bay, ON. If you're passionate about delivering exceptional customer service and growing your career in a fast-paced salon environment, we encourage you to apply.


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