Medical Laboratory Assistant

3 weeks ago


Kawartha Lakes, Canada LifeLabs Full time

LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years' experience in laboratory testing services that help healthcare providers diagnose, treat, monitor, and prevent disease in patients.

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to the preparation of specimens for transportation. This role is crucial in patient care and our business, allowing you to see the difference you make in patients' lives.

This is a part-time regular role with flexible shifts located at 86 Angeline St S. Hours and location are subject to change based on operational needs.

Key Responsibilities:

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

The right person for this role will be focused on great customer/patient service, able to relate to patients and clients even in stressful situations, and possess empathy, flexibility, adaptability to change, and problem-solving skills.

Requirements:

  • Graduate of an approved Laboratory Assistant program or equivalent.
  • Phlebotomy experience.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

Benefits:

In this position, you will be eligible to participate in LifeLabs' group benefits plan, which includes employee benefits, a retirement savings plan, vacation entitlement, and an employee wellness program.

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.


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