Store Operations Manager

2 weeks ago


Granby, Quebec, Canada Rogers Communications Full time

We're seeking a talented Store Operations Manager to join our retail team at Rogers Communications. As a key member of our team, you'll be responsible for driving positive customer interactions and experiences.

Key Responsibilities:

  • Work with accountable leaders to help drive solution-based customer interactions and experiences
  • Encourage and coach your team to create best-in-class customer experiences and meet business goals
  • Support store operations with a creative spirit that can adapt to an ever-changing environment
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach

What We Offer:

  • Competitive compensation with a lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and support benefits - 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace
  • Advance your career growth and development opportunities

Requirements:

  • You have a passion for influencing and inspiring teams
  • An ability to deliver on business plans to meet regional and store targets
  • Leadership qualities that foster collaboration within the team
  • A progressive thinker with a desire to think outside the box
  • Ability to work a flexible schedule (ability to work 40 hours/week)


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