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Business Support Specialist

1 week ago


Niagara Falls, Ontario, Canada Graybar Canada Limited Full time

About Graybar Canada Limited

As a leader in the Canadian wholesale electrical market, Graybar Canada Limited provides high-quality products and services to its customers through a network of over 30 branches across Canada.

We are currently seeking an experienced Branch Administrator to join our team in Niagara Falls, ON.

Job Responsibilities
  1. Invoice Direct Order billings.
  2. Process all branch customer returns.
  3. Schedule and coordinate appointments, meetings, and events as required.
  4. Receive and forward telephone inquiries to appropriate persons and provide general information to clients and the public.
  5. Prepare typed documents for Management using Word and Excel.
  6. Provide administrative assistance and support to senior department managers.
  7. Work with vendors to resolve shortages and delivery problems.
  8. Expedite all purchase orders and maintain delivery information.
  9. Assist in daily invoicing and scanning of pick tickets.
  10. Verify and balance Cash Sales transactions.
  11. Process nonstock and defective returns to vendors in a timely manner.
  12. Issue credits and rebills to customers where applicable.
  13. Process tax corrections.
Requirements
  • University degree, college diploma, or equivalent experience considered an asset.
  • Excellent time management and organizational skills with a very high level of attention to detail and accuracy.
  • Practice excellent spoken and written communication and interpersonal skills.
  • Ability to work under pressure and experience managing customer requests.
  • Proven data entry, data editing, and typing skills.