Customer Retention Specialist

4 days ago


Niagara Falls, Ontario, Canada Youngs Insurance Brokers Inc. Full time

At Youngs Insurance Brokers Inc., we are dedicated to providing innovative insurance solutions that maximize premium savings and policy coverage. As a Customer Retention Specialist, you will play a key role in achieving this goal.

Your primary responsibility will be to oversee the customer service and policy retention of existing client accounts for an established portfolio. To succeed in this role, you will need to have excellent communication skills, a deep understanding of insurance products, and the ability to educate clients on their policy coverages and insurance needs.

The ideal candidate will be able to maintain strong relationships with clients, identify their coverage needs, and find the best insurance solution to suit their budget. You will also be responsible for reviewing renewal policies to ensure the best coverage and savings opportunities are identified.

In addition, you will be expected to explore upsell or cross-sell opportunities within the book of business, perform front-line underwriting to ensure risks follow company guidelines, and prepare policy documentation to bind and confirm coverage.

We are seeking a highly motivated and organized individual who can work well under pressure in a fast-paced environment. If you have a RIBO license and are looking for a challenging role where you can develop your career, we encourage you to apply.



  • Niagara Falls, Ontario, Canada Convergys Full time

    We are seeking a Technical Support Specialist to join our team at Concentrix. As a technical support specialist, you will be responsible for providing expert customer service and technical support to customers via phone, email, or chat. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal...


  • Niagara Falls, Ontario, Canada Tripshepherd Full time

    Co-Creator Onboarding & Community Specialist Reports to: Head of Marketing (Brandon Mimms) & Operations (Tope Akinwumi) Tripshepherd is redefining travel by creating authentic, locally-driven experiences that connect travelers with passionate experts, influencers, and hosts worldwide. We're a fast-growing, high-energy startup with a vision-driven culture...


  • Niagara Falls, Ontario, Canada Tripshepherd Full time

    Co-Creator Onboarding & Community Specialist Reports to: Head of Marketing (Brandon Mimms) & Operations (Tope Akinwumi) Tripshepherd is redefining travel by creating authentic, locally-driven experiences that connect travelers with passionate experts, influencers, and hosts worldwide. We're a fast-growing, high-energy startup with a vision-driven culture...


  • Niagara Falls, Ontario, Canada Bosselman Enterprises Full time

    OverviewBosselman Enterprises is dedicated to delivering exceptional customer experiences and driving business results through innovative retail strategies. We're seeking a skilled Sales Associate to join our team and contribute to our mission.About the RoleThis is an exciting opportunity to join our dynamic team and take on a challenging role that requires...


  • Niagara Falls, Ontario, Canada Helias Enterprises Limited Full time

    About the RoleThis is an exciting opportunity to join Helias Enterprises Limited as a Food Preparation Specialist. The successful candidate will be responsible for preparing and presenting high-quality food products in a busy restaurant environment.Key Responsibilities:Plan menus and estimate food requirements to ensure efficient production.Purchase food and...


  • Niagara Falls, Ontario, Canada The Methodist Hospital Full time

    The Methodist Hospital seeks a skilled and experienced Medical Scheduler Specialist to join its team. In this role, you will be responsible for providing exceptional patient care and ensuring seamless scheduling processes.About the Role:Schedule patients for complex services such as surgery and special procedures.Communicate with physicians, patients, and...


  • Niagara Falls, Ontario, Canada Savers Full time

    About UsSavers is a leading thrift retailer with over 300 stores across the US, Canada, and Australia. We're committed to reducing waste by selling donated goods, creating a more sustainable future for our planet.Our MissionWe believe in the power of reuse and aim to inspire a world where second-hand becomes second nature. Our customers are at the heart of...


  • Niagara Falls, Ontario, Canada University of Niagara Falls Canada Full time

    About the Role:This exciting opportunity exists within the University of Niagara Falls Canada, a leading institution dedicated to providing a world-class education and fostering a culture of excellence. As a Career Development Specialist, you will have the chance to make a meaningful impact on the lives of students, empowering them to achieve their full...

  • Experience Builder

    5 days ago


    Niagara Falls, Ontario, Canada Tripshepherd Full time

    About the JobWe're looking for a skilled Co-Creator Onboarding & Partnerships Manager to join our team at Tripshepherd. As a key member of our growth strategy, you will be responsible for finding, onboarding, and empowering our creators, ensuring they have the tools, training, and community support to thrive on our platform.Job DescriptionCo-Creator...


  • Niagara Falls, Ontario, Canada Servpro Industries, Inc. Full time

    SERVPRO of Eastern Niagara County - 11542 is hiring a Business Development SpecialistBenefits- Competitive compensation- Superior benefits- Career progression- Professional developmentAnd moreAs a Business Development Representative, you will be making a difference every day by increasing brand awareness and sharing the SERVPRO story. In this role, you will...


  • Niagara Falls, Ontario, Canada The Methodist Hospital Full time

    OverviewAt Houston Methodist, the Senior (Sr.) Regulatory Compliance Specialist position is responsible for leading, coordinating, and performing study-specific regulatory processes such as local IRB submissions in compliance with Good Clinical Practices (GCP) and all local, state, and federal laws, regulations, guidance, policy, and procedure developed by...


  • Niagara Falls, Ontario, Canada Youngs Insurance Brokers Inc. Full time

    As a Insurance Portfolio Manager at Youngs Insurance Brokers Inc., you will be responsible for managing the customer service and policy retention of existing client accounts for an established portfolio. This is a unique opportunity to work with a reputable insurance broker and contribute to the success of our team.The successful candidate will have...


  • Niagara Falls, Ontario, Canada The Methodist Hospital Full time

    OverviewAt Houston Methodist, the Transplant Financial Specialist position is responsible for ensuring that transplant patients will have adequate coverage for their transplant procedure. The Transplant Financial Specialist will provide education to the patient and their family regarding the financial clearance process.Houston Methodist StandardPATIENT AGE...


  • Niagara Falls, Ontario, Canada Youngs Insurance Brokers Inc. Full time

    Youngs Insurance Brokers Inc. is seeking a highly skilled Account Service Coordinator to join our team. In this role, you will be responsible for overseeing the customer service and policy retention of existing client accounts for an established portfolio.The ideal candidate will have excellent communication and problem-solving skills, a deep understanding...


  • Niagara-on-the-Lake, Ontario, Canada DSV Road GmbH Full time

    About the PositionThis role is ideal for a Logistics Expert who can manage complex tasks and provide exceptional customer service. As a Customs Clearance Specialist, you will work closely with clients to ensure seamless import processes. Your strong analytical skills and attention to detail will be essential in meeting deadlines and delivering high-quality...

  • Area Manager

    4 weeks ago


    Niagara Falls, Ontario, Canada United Services Group Full time

    About UsWe are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.Department Purpose/ FunctionThe purpose of the Customer Experience & Retention Team...


  • Niagara Falls, Ontario, Canada Empire Life Full time

    Bilingual Senior Life Underwriter Empire life is looking to hire a Senior Underwriter to join our Retail Operations team Empire Life is looking to fill several Underwriting roles on the retail underwriting team. We are looking for team members who have strong leadership, technical and medical knowledge and skills. The Bilingual Senior Life Underwriter...


  • Niagara Falls, Ontario, Canada Servpro Industries, Inc. Full time

    The ideal candidate for this Business Development Specialist role will possess a strong passion for sales and a drive to succeed. As a key member of our team, you will be responsible for identifying new business opportunities and developing strategic plans to expand our sales territory revenue.Responsibilities:Analyze market trends and customer needs to...


  • Niagara Falls, Ontario, Canada FedEx Canada Full time

    You know us as a global transportation company – and we've shipped some pretty interesting things over the years like part of the ship's hull of the Titanic, a windmill, race cars, a helicopter, the shark from Jaws and a lot of panda bears who get their own chartered airplaneIf you are a positive, high energy person with experience in Sales, we have a...


  • Niagara Falls, Ontario, Canada FedEx Canada Full time

    You know us as a global transportation company – and we've shipped some pretty interesting things over the years like part of the ship's hull of the Titanic, a windmill, race cars, a helicopter, the shark from Jaws and a lot of panda bears who get their own chartered airplaneIf you are a positive, high energy person with experience in Sales, we have a...