Customer Service Ambassador

2 days ago

Red Deer, Alberta, Canada Sonova Full time
{"title": "Customer Care Representative", "description": "

Are you passionate about delivering exceptional customer experiences?

We're seeking a skilled Customer Care Representative to join our team at Connect Hearing Canada, a leading hearing care provider with a network of clinics across Canada.

As a Customer Care Representative, you will be responsible for providing top-notch customer service in person, over the phone, and via email. You will also schedule appointments, manage client accounts, and work with insurance companies to ensure seamless billing operations.

Our ideal candidate is a strong communicator with excellent customer service skills, experience with accounts receivable, and a passion for helping others. If you're a team player with a "can-do" attitude and a desire to learn and grow, we'd love to hear from you

At Connect Hearing, we value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

As a member of the Sonova family of brands, we're committed to helping people enjoy the delight of hearing and live life without limitations.

Apply today and join our team of dedicated professionals who are passionate about making a difference in the lives of our clients

", "requirements": ["Strong communication and customer service skills", "Experience with accounts receivable", "Passion for helping others", "Can-do attitude and desire to learn and grow"], "benefits": ["Competitive remuneration package", "Professional development opportunities", "Extended health benefits package", "Three weeks' vacation to start", "Six days of personal time in the first year", "Additional days off, including birthday", "Eligible for quarterly bonus", "Growth and development opportunities, including education sponsorship"]}

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