Customer Service Manager

2 days ago


Surrey, British Columbia, Canada Urban Kids Full time
Unlock a Rewarding Career with YM Inc.

We are seeking an exceptional Assistant Manager to join our team at Central Citi Shopping Centre. As an Assistant Manager, you will be responsible for driving sales growth, delivering outstanding customer service, and developing your team members.

Main Responsibilities:
  • Promote sales through strategic merchandise presentation and visual displays
  • Maintain high customer satisfaction by providing excellent service and addressing concerns promptly
  • Foster a positive store environment by leading, motivating, and developing store staff to achieve individual and team goals
  • Assist with daily operations, including cash handling and bank deposits
  • Lift 50 lbs as required to perform duties
Requirements and Qualifications:
  • Minimum 1 year experience in a Store Management role
  • Proven ability to drive sales growth and deliver quality customer service
  • Strong leadership skills to develop and motivate team members
Benefits Package:
  • Competitive compensation package, including bonus and benefits
  • Opportunities for development, growth, and career advancement
  • Excellent employee discount
About Us:

YM Inc. is one of North America's leading apparel retailers with over 600 stores across Canada under various banners. Our mission is to provide exceptional customer service, deliver high-quality products, and create a positive work environment for our employees.

Estimated Salary:

$18.00 - $25.00 per hour



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