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User Support Specialist

2 months ago

Coquitlam, British Columbia, Canada SKILL WORK CEILINGS AND SERVICES INC. Full time
Job Summary

We are seeking a highly skilled User Support Technician to join our team at SKILL WORK CEILINGS AND SERVICES INC. as a key member of our support staff.

Key Responsibilities
  • Provide exceptional customer service and technical support to internal and external clients via phone, email, and in-person.
  • Respond to and resolve technical issues in a timely and professional manner.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Stay up-to-date with the latest technology trends and advancements in the field.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.