Infrastructure Technical Sales Manager

1 month ago

Canada Imerys Full time
Job Summary

As a key member of our team, you will be responsible for managing and leading commercial and technical activities in Canada. Your role will involve driving business and market development through lead and opportunity generations, key account management, and understanding market dynamics and related stakeholders.

Key Responsibilities
  • Manage and lead commercial and technical activities in Canada
  • Drive business and market development through lead and opportunity generations and key account management
  • Understand market dynamics and related stakeholders (asset owners, contractors, engineers)
  • Act as an ambassador for the company, representing it externally as an expert, participating in university networks, standardisation committees, and customer events
  • Account management, value selling, and pricing policy application
  • Identify sales development targets, elaborate, and implement appropriate development strategies
  • Technical sales support, customer installation, troubleshooting, and trial supervision
  • Lift customers' technical objections along the opportunity process
  • Identify technical opportunities with existing products to optimize value proposition
  • Business development: identify opportunities for organic growth through technical discussions
  • Support marketing initiatives, such as market studies, benchmarking analysis, and alternative technologies offering and positioning
  • Commercial plan building, execution, and monitoring
  • Participate in building the annual sales plan/budget forecast and mid-term plan for your perimeter
  • Direct sales forecasting activities and set performance goals accordingly
  • Execute commercial roadmaps developed for your segment or products or geography
  • Analyse sales trends, prepare reports for management, and advise on the business
  • Review and analyse performances against programs, quote, and plan to determine effectiveness
  • Ensure business is servicing existing customer base at (or surpassing) expectations and developing new growth opportunities in each circuit and market segment
  • Develop plans and strategies for developing new commercial opportunities and achieving sales goals with strong ability to build both internal and external relationships
  • Management of significant customer quality issues
  • Respond to customers on significant quality issues and analyse causes and possible solutions
  • Liaise with Supply chain/operations/quality managers on solution identification and implementation
  • Act as technical ambassador for your area of expertise in external communication
  • Build a network among the customers' technical community
Requirements
  • Bachelor's Degree in Engineering or Business-related field or equivalent experience
  • Good communication skills with customers and technical committees
  • Willingness to travel - Depending on home-based location, approximately 50%

Imerys is an Affirmative Action and Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.

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