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Key Payroll Implementation Specialist Role in a Global Leader

2 months ago

Burnaby, British Columbia, Canada ADP Full time

ADP Overview

As a global leader in human resources technology, ADP serves over 1 million clients in 140 countries with over 60,000 associates worldwide. Our mission is to help organizations thrive through innovative solutions and exceptional client service.

About the Job

We are currently seeking a Senior Implementation Specialist, Payroll-HRTech to join our dynamic Implementation team. This role will be at the forefront of delivering enterprise-level services such as Payroll, HR, Time and Attendance, and Benefits Solutions to Major and National accounts.

Job Responsibilities

  • Ensure quality implementation and setup of ADP's WFN implementation methodology
  • Analyze, configure, and understand client Payroll requirements to properly set up their WFN environment
  • Conduct training, testing, and validation with clients before participating in the first go-live
  • Manage multiple accounts from project initiation, supporting clients through all phases of implementation
  • Handle project risks and escalations to resolution
  • Provide timely follow-up and resolution of open project-related items
  • Meet project task milestones and due dates while ensuring customer satisfaction
  • Collaborate with customers and team members to achieve desired project results

Requirements and Qualifications

  • Post-secondary education or related business experience
  • PC certification (an asset) or fundamental NPI courses
  • 2+ years of experience in payroll or a related field
  • Effective communication skills in English and French, verbal and written
  • Proven experience working directly with clients
  • Exceptional client management and strong interpersonal abilities
  • Ability to work independently, resourcefully, and as a strong team player
  • Proficiency in Excel

Salary Range

The estimated salary for this role is between $75,000 and $110,000 per year, depending on experience and qualifications.

Benefits

  • Focused mental health and well-being support
  • A commitment to diversity, equity, and inclusion
  • Ongoing training and development opportunities
  • Tuition reimbursement program
  • Flexibility to balance work and personal life
  • Opportunities for professional growth and advancement

Why Join ADP?

At ADP, we value our people and strive to create an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We offer a range of benefits and opportunities for growth, making us one of the best places to work.