Credit and Collections Specialist
1 month ago
Description
HSE Integrated is seeking a skilled Credit & Collections Analyst to join our team at our head office in Calgary. Reporting to the Director of Accounting, you will collaborate with a team to ensure that all Credit & Accounts Receivable processes are being followed to mitigate credit risks. This position is responsible for applying the credit policy, while maintaining integrity and client confidentiality to ensure the effective and timely resolution with internal and external stakeholders.
Duties & Responsibilities
- Understand client payment processes and implement strategies to ensure prompt payment from customers; identify and resolve client issues preventing timely payment.
- Analyze and support credit approval and review processes, approving credit limits up to $5,000 and initiating limits over $5,000 as per the DOA.
- Conduct account research and analysis to inform credit decisions.
- Escalate issues to relevant stakeholders and involve the right resources to develop action plans for implementation.
- Assist with special projects as requested.
- Develop relationships with key internal and external client contacts, establishing recognition as a credit & collection team resource.
- Communicate with clients regarding billing matters and coordinate with sales or operations teams to facilitate resolution.
- Proactively review accounts receivable aging status and follow up with customers for resolution of outstanding accounts, engaging with management on any problems encountered.
- Responsible for daily cash application and reporting for period ends.
Required Qualifications
- 3-5 years of experience in a similar role, preferably in a small to mid-sized organization with exposure to Canada's energy sector.
- A credit specialization (FCI or CCP) completed or in progress would be an asset.
- Ability to adapt to a dynamic and fast-paced work environment.
- Excellent organization and time management skills.
- Ability to work independently and manage multiple priorities.
- Positive demeanor with a passion for customer service.
- Commitment to results.
- Excellent oral and written communication abilities.
- Intermediate/advanced experience in MS Excel, including Power Query, VLOOKUP's, and Pivot tables.
- Comfortable knowledge of debits and credits as it relates to the GL.
- Ability to establish respect and rapport with team and others.
- Excellent customer service skills.
- Able to deal with interruptions.
This position is currently accepting applications.
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