Collections Specialist

2 months ago

Calgary, Alberta, Canada Servus Credit Union Full time

Job Summary

We are seeking a highly skilled and experienced Collections Specialist to join our Stride Capital team at Servus Credit Union. As a Collections Specialist, you will be responsible for the timely and professional collection of past due accounts.

Key Responsibilities

  • Contact customers to collect past due payments of accounts
  • Maintain a structured day-to-day collection process
  • Produce and maintain collection-related customer correspondence
  • Enter all notes into LeasePlus regarding collections, insurance, and bailiff updates
  • Document and follow through with customer payment arrangements
  • Prepare Bailiff files as required
  • Contribute to the remarketing of off-lease assets
  • Administrate payouts, payment date changes, and account reconciliations

Requirements

  • Experience in portfolio management, including asset disposals
  • 2+ years progressive collections experience
  • Proven collection capabilities
  • Collection experience directly in the equipment finance space

Education and Training

Diploma/Certificate in accounting, business management, commerce, or other related fields is an asset.

What We Offer

  • Training & Development Opportunities
  • Career Advancement Potential
  • Flexible work options
  • Competitive Compensation, including performance-based incentive pay
  • Meaningful work towards individual and corporate goals
  • Opportunities to get involved and give back through an employee volunteer program

About Servus Credit Union

Servus Credit Union is a member-owned financial cooperative that provides financial services to its members. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Our employees are also members, which means they have access to all the benefits of being a member, including profit sharing, voting for the board of directors, and all of the services we provide.

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