Credit Union Collections Specialist
2 weeks ago
At Servus Credit Union, we're looking for a skilled Collections Officer to join our Stride Capital team in Southwest Calgary. As a Collections Officer, you'll play a vital role in the timely and professional collection of past due accounts, ensuring good relationships with our members while recovering funds.
Key Responsibilities:
- Contact customers to collect past due payments of accounts
- Maintain a structured day-to-day collection process
- Produce and maintain collection-related customer correspondence
- Enter all notes into LeasePlus regarding collections, insurance, and bailiff updates
- Document and follow through with customer payment arrangements
- Prepare Bailiff files as required
- Contribute to the remarketing of off-lease assets
- Administrate payouts, payment date changes, and account reconciliations
Candidates should possess exceptional communication skills, strong time management, and well-developed proficiencies in Microsoft Office Suite products. Experience with LeasePlus and a strong desire to succeed are also essential.
Requirements:
- Experience in portfolio management, including asset disposals
- 2+ years progressive collections experience
- Proven collection capabilities
- Collection experience directly in the equipment finance space
This is a full-time temporary contract position offering competitive compensation, including performance-based incentive pay, as well as opportunities for training, career advancement, and flexible work options. We're committed to creating a diverse and inclusive work environment where our employees can thrive and contribute to our member-owners' success.
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Collections Specialist
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