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Project Coordinator Technology Services

2 months ago

Toronto, Ontario, Canada City of Toronto Full time
Job Title: Project Coordinator Technology Services

As a Project Coordinator Technology Services with the City of Toronto, you will play a key role in the coordination of Technology Services projects in all stages of the project life cycle. Your responsibilities will include implementing detailed plans, recommending policies and procedures, conducting research, and providing input into and administering assigned budgets.

Key Responsibilities:
  • Implement detailed plans and recommend policies/procedures regarding program specific requirements.
  • Conduct research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
  • Provide input into and administer assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
  • Supervise the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorize and coordinate vacation and overtime requests. Monitor and evaluate staff performance, hear grievances and recommend disciplinary action when necessary.
  • Draft project documentation such as risk/issue management plans/logs, business requirements, project charters, procurement documents, cost tracking, project schedules, communication management plans, reports and presentations.
  • Provide direction and guidance to project teams. Coordinate, in working with divisional and client staff, project activities, communication, administration, planning, writing, and monitoring.
  • Prepare business cases, feasibility studies, project charters/plans, business/functional/technical requirements, design documents, training strategies/plans and user documentation.
  • Prepare reports for the Unit Manager, Project Managers and Section Director making recommendations on project decisions, budgets, staffing levels and resource allocation.
  • Prepare and monitor project budgets, taking action on issue and risk management pertaining to project expenditures.
  • Develop and maintain project schedules using project management systems (such as Microsoft Project, Microsoft Enterprise Project Management, etc.).
  • Document meeting minutes and distribute project communications.
  • Implement and maintain project management processes such as issue management, project change management and risk management.
  • Facilitate collection of business requirements and build consensus amongst clients on accomplishment of deliverables.
  • Liaise and co-ordinate with internal and external groups on accomplishment of deliverables.
  • Assist with the evaluation, selection and recommendation of technical solutions and professional services and manage vendors and contractors in the overall solution delivery process.
  • Prepare various formal contractual documents such as Request for Information/Proposal/Quotation (RFI/P/Q), Statement Of Work (SOW), Memoranda Of Understanding (MOU) and Service Level Agreements (SLA).
  • Recruit project delivery staff and/or coordinate recruitment activities for projects.
Key Qualifications:
  • Experience in coordination of Technology Services projects in all stages of project life cycle as per the project charter, scope management plan, risk management plan, issue management process, financial management plan, and scheduling plan.
  • Experience preparing or drafting project management plans and documents (e.g., statement of work, project charter, Work Breakdown Structure (WBS), risk management plan, scope document, resource plan, project schedule, Options analysis, financial documents and Request for Information/Request for Quotation/Request for Proposal (RFI/RFQ/RFP).
  • Experience working in a shared project management environment using collaborative project management tools and such as Microsoft Enterprise Project Management (EPM) is an asset.
  • Experience making presentations and negotiating with stakeholders at all levels.
  • Experience supervising staff, assigning work, monitoring performance, and motivating teams in a matrix-based work environment.
  • Experience in business and Technology Services analysis to conduct feasibility analysis and produce associated reports and recommendations
  • Experience applying all required steps to develop and control a project schedule, including resource and duration estimation and identification of the critical path in a large, diverse computing environment.
  • Experience with various project management tools (e.g., Microsoft Project) and methodologies for planning and implementing work packages.
  • Experience in procurement processes, including the preparation of Requests for Proposal and Vendor Agreements / Statements of Work.
  • Demonstrated ability to develop, manage and control a project budget
  • Demonstrated experience in supervising and coaching internal business and technical team members on a project basis.
  • Demonstrated ability to establish and maintain an effective consulting relationship with corporate clients and vendors with a strong customer service orientation.
  • Project management professional designation such as CAPM (Certified Associate in Project Management) or Project Management Professional (PMP) would be an asset.